It takes a certain amount of hubris to write a blog like this. To sit back and write about how to be a better server almost implies that you think you are good enough to be emulated. I will never claim to be the world’s greatest server. I do consider myself humbly better than average, […]
Tag Archives | Waiting
Spotting The Complaint
One of the difficulties of the frantic posting regimen I have taken upon myself is trying to come up with new and interesting things to write about. I want this blog to be informative and provide real world tips that you can apply on your next shift to make more money. This is one of […]
Understanding French Sauces (Part Two)
Celebrity chefs seem to be everywhere today. If you are a foodie, you can probably name a handful off the top of your head. They have their own TV shows, books, and websites. Entire networks are built upon the idea of bringing you the next celebrity chef. Reality shows feature aspiring chefs competing to be […]
Understanding French Sauces (Part One)
Looking back over the years, I would have to say my favorite serving job was at a little French restaurant in Springfield, MO called Le Mirabelle. Christian Finance was a classically trained French Chef and his wife Bobbi ran the front of the house. The food was incredible and it was arguably the best restaurant […]
In Defense of Selling as a Server (Part Three)
Selling is a complex topic. In the first part of this series, I discussed how most managers and corporations fail to encourage servers to sell in the right way. The second part dealt with the fact that we are all salespeople and in fact selling is part of hospitality. If you haven’t read part two […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.