I covered this issue in yesterday’s post, but have since ran across several interesting pieces of information I wanted to pass along. MN Gov Nominee Tom Emmer said in a recent stop at the Eagle Street Grille that the owners had told him three of their employees were making over $100,000 a year as a […]
Tag Archives | Waiting
How To Sell The Bottle
There really is no greater subtle statement of status in a restaurant than having a great bottle of wine on your table. The surrounding tables all take notice. It is a declaration of class and announces to the dining room that you can afford the finer things in life. It is a reward. It is […]
How To Sell More Desserts
I suppose I should start this post by thanking all of the servers who are still reading after my six post series on management and motivation. I know it is a server blog, but I also recognize that a large portion of my readership is comprised of managers. I hope those who read it found […]
Coupons, Discounts, and How to Deal
The old adage says, “There is no such thing as a free lunch.†Whoever said this wasn’t looking hard enough. Today it seems every restaurant is offering some sort of deal. Prices are being slashed. “Buy one get one free†is a growing part of the lexicon. Restaurants that previously never would have thought of […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.