Rule Five: Always recommend what is in the guest’s best interest, not yours.   (Note: There are many hyperlinks today that will send you to posts were I have previously addressed specifically issues that I address in this post.) This is the second time in two days I have sat down to write this […]
Tag Archives | Waiter
Selling, Upselling, and Integrity
I sat down today to write about rule five. As I did so I realized that a preface was in order. This morning I sat on my patio drinking coffee and reviewing the outline that I have scribbled on a legal pad. I began thinking about why this post was even necessary. It should be […]
Cherry Limeade Recipe
A brief break between shifts on a double today. I have worked exceptionally little over the last two weeks. This of course meant that it was too hot for anyone to sit on the patio this afternoon for my patio shift. A piece of Sockeye Salmon over a mushroom risotto with a white wine sauce […]
A Few More Thoughts On Emmer
I covered this issue in yesterday’s post, but have since ran across several interesting pieces of information I wanted to pass along. MN Gov Nominee Tom Emmer said in a recent stop at the Eagle Street Grille that the owners had told him three of their employees were making over $100,000 a year as a […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.