Tag Archives | Tips

The Greatest Customer Complaint Response Ever

I had lunch today with my friends Emma and Senor Esparza.  They ate at Justus Drugstore last night.  Justus is on the outermost outskirts of what could be considered Kansas City.  In the few years that it has been open it has developed a reputation of being well worth the drive.  I personally have never […]

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The Disadvantages of Set Schedules

          Saturday night I spent some time on the patio with one of the newer servers at my restaurant.  He is low on seniority, but has spent more years serving than I have.  I estimate total the two of us have between three and four decades of serving experience.  I am […]

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My Response: 25 Things Chefs Never Tell You

I am trying to fight through the worst bout of writer’s block I have had since I started writing this blog.  I started at least three different posts yesterday that ended up in the recycle bin.  In my last post I promised to get back to some server related posts, but my brain has forced […]

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Resumes For Servers

“You should never write your own resume, personal ad, or obituary.  In all three cases it is better to show your humility by letting someone else lie for you.” -David Hayden Every since picking up a copy of Peter’s Quotations in high school it has been a personal goal of mine to quote myself in […]

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A Food Critic Intervention

There have been several instances while writing posts for this blog where I have felt the need to place blame for the things that drive me crazy about the restaurant business.  I have always managed to stop short of that because I do not want this to be a blog that complains about the problems […]

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