It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips. I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]
Tag Archives | Tips
The Best of Tips For Improving Your Tips
Welcome to the final installment of “best of†week on The Hospitality Formula Network. Today I am looking back to where it all began. Tips2 was the original focus when I began blogging. It is still the largest blog on the network and in my opinion the one that can have the most impact on […]
How To Sell The “Add On”
This is a topic that I have been debating writing about the “add on”  for a long time. It is an incredibly important topic that can improve both the satisfaction of your guests and increase your income. It is also one of the least popular topics amongst servers. Managers often preach the benefits of selling the […]
Reasons to be Optimistic
Last night I had a long conversation with my girlfriend after work. It had been a pretty disappointing shift to wrap up a pretty disappointing double to finish off a pretty disappointing weekend. I had a call party not show up. A 17 top I was supposed to split became a 6 top. The 6 […]
Job Hunting: Questions To Ask
The start of the year is always a time of transition. Most servers are in their best financial situation of the year after coming out of the holiday season when you might need to apply for a bad credit loans guaranteed approval. This often leads to them setting a new year’s resolution to find a […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.