I truly want Tips For Improving Your Tips to become the web’s premeir site for server knowledge and the skills that help server’s increase their income. This site is filled with over 100 posts that help further that goal. This also means that can be a bit daunting to read. In order to make it […]
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Skill Focus: Creating Regulars
I am kind of a pain to go eat with. When I make reservations or arrive at any number of restaurants I have a conversation with the host/hostess. Before being seated I have to determine if certain servers are working that night.  Then we all have to wait to get a table in their section. […]
Creating Regulars
One of the most valuable skills of an exceptional server is the ability to create regulars. Having a core of customers that come into your restaurant and ask for you can insulate you against the slower times of the year. It also can make you look outstanding to the managers and hosts that frequently hear […]
The Rules of Serving: Rule Six
Rule Six: Never spend money you haven’t made.  I am glad July of 2010 is behind me. I cannot recall a month that was less lucrative in my serving career. My income dropped by well over 50% last month. Unbearable heat combined with a disproportionate number of patio shifts took a chunk out of […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.