You are a salesperson. I have never met you, but I am confident in that statement. By way of explanation let me say that Sunday night I had one of the greatest nights of my life. I saw Michael Franti and Spearhead perform and it was the greatest concert I have ever attended. I have […]
Tag Archives | Selling
In Defense of Selling as a Server (Part One)
Search engine results are one of the most amusing parts of writing a blog. I get to see what people are searching for that lands them on this page. Almost every day someone lands on this page looking for sales techniques. Upon closer examination I am seeing a trend of the phrasing of the searches. […]
How To Serve A Bottle Of Wine
There was a great debate last night at work about whether you cut the foil above or below the lip on a bottle of red wine. I did some research online which proved inconclusive. Then I remembered that I at least five certified sommeliers in my phone. Want to know the answer? Read on. I […]
Pasta Name Origins
Over the years I have worked at a few Italian restaurants. This has left me with two distinct traits. First, a burning desire to flee anytime I hear a Mario Lanza tune. Second, is a tremendous amount of random facts about pasta. During my short break between shifts, here are the translations for random noodle […]
A Tale of Three Burgers
“It was the best of burgers, it was the worst of burgers, it was the burger of value, it was the burger of expense, it was the burger of service, it was the burger of incredulity, it was the burger of quality, it was the burger of waste, it was the burger of hope, it […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.