Last night I was thinking about rollups. Over the course of my serving career I have done a few rollups. I started wondering exactly how many I had done though. I opened up an excel spreadsheet and set out to determine how many I had done over the years. The answer surprised me. I have […]
Tag Archives | restaurants
And This Is How It Ends
Four years ago, I took a big step up in restaurants to start my current job. A co-worker’s girlfriend recommended me to her boss. I interviewed and was hired on the spot. I still remember the way it felt walking into the restaurant for that interview.  How impressive the building was. How professional the staff […]
The Truth About Credit Card Theft In Restaurants
As discussed yesterday, Yahoo ran a front-page story from creditcards.com on Friday discussing types of people who you cannot trust with your credit card. The Yahoo headline is pictured above and makes it clear that servers are on the list. While the actual article includes eight groups, the headline very clearly implies that you should […]
Food Allergies: A Responsible Approach
I have one hard and fast rule when it comes to waiting tables. No one dies on my watch. I have had several guests leave the restaurant in an ambulance, but none of them have died. It is a simple thing, but it helps me sleep better at night. I may not be changing the […]
A World Without Tips
I am still incredibly grateful for my recent guest post on tipping. It inspired my response that discussed the economics of tipping. It also raised a few other interesting points that I am now learning are common misconceptions about restaurants. For people who have never worked in a restaurant, these misconceptions can easily be mistaken […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.