I still occasionally get the guest who will say, I can buy this wine for half this price at the store. Which is true, but it doesn’t come with a staff to serve it and a crew of chefs ready to cook you an incredible meal from a fully stocked kitchen. I wonder if the […]
Tag Archives | Restaurant
Recommended Reading 11/8
Saturday night we had a notable guest at the restaurant. I say notable guest rather than celebrity out of fear that many of my readers would only know her from Dancing with the Stars or Raising Hope. The older folks out there would then facepalm remembering all of the great work she did in our […]
Independent vs Corporate Restaurant Priorities
This morning I read an article regarding the rising costs of food and how restaurants will respond. In the article former server Charles Ferruzza finds a pair of local restaurant owners who say they will refuse to raise prices to compensate for the increase in costs. The owners discuss absorbing the costs themselves or reducing […]
Server Safety Tips
When I started my first job in Management year ago, a fellow manager told me this story on my first night. He had managed a restaurant a few years earlier with his best friend. He asked his best friend to close for him on a Saturday night so he could go on a hot date. […]
What I Use
After my less than flattering review of Hot Schedules I feel like I need to say something nice. I am in general a pretty optimistic person. After sitting here and writing 2500 words on why I dislike Hot Schedules, I need to cleanse my pallet. I never intended for this to turn into “review week†[…]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.