I truly want Tips For Improving Your Tips to become the web’s premeir site for server knowledge and the skills that help server’s increase their income. This site is filled with over 100 posts that help further that goal. This also means that can be a bit daunting to read. In order to make it […]
Tag Archives | Make better tips
Skills Focus: Building And Maintaining Rapport
Learning how to build and maintain rapport with your guests A friend recently sent me a message on Facebook before his shift. He is fairly new to the serving game, but from what I can tell he is improving quickly. He told me he was heading into a shift and needed to make good money.He’s […]
The Rules of Serving: Rule Four
Rule Four: Guests do not care how much you know, until they know how much you care We have truly become a nation of cynics. We doubt the sincerity of others and feel that no deal comes without a catch. We have good reason. Every special offer comes with fine print. We are constantly being […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.