Tag Archives | Kansas City Waiter

Skills Focus: Building And Maintaining Rapport

Learning how to build and maintain rapport with your guests A friend recently sent me a message on Facebook before his shift.  He is fairly new to the serving game, but from what I can tell he is improving quickly.  He told me he was heading into a shift and needed to make good money.He’s […]

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Is The Career Server An Endangered Species?

Since the release of my book, I have had a chance to do a fair number of interviews.  After the end of the formal interview, I have twice now been told how rare it is to find someone who looks at serving as a profession.  This usually leads me to a correction.  I think there […]

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