Sometimes you catch a coworker doing something so brilliant that it makes you wonder why you had not thought of it first. Even after 15 years, I still see things that would have saved me hours of time if I knew them sooner. Being willing to adopt better practices and form new habits is the […]
Tag Archives | customer service
I Make A Mean Cherry Limeade
If my tombstone was written by coworkers, guests, or bartenders it would read, “Here lies Dave, he made a mean cherry limeade.â€Â I have declared this to every table I have served in the last three years. When you order a cherry limeade at my restaurant, the chit prints up at the bar with simply […]
Independent living for the Elderly
Independent living is simply any housing arrangement designed exclusively for older adults in their own homes. It doesn’t mean someone is living alone but rather they live alone and their spouse is often the primary caregiver. An example of an independent living program would be a house with a basement suite for elderly tenants. It’s […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.