I still occasionally get the guest who will say, I can buy this wine for half this price at the store. Which is true, but it doesn’t come with a staff to serve it and a crew of chefs ready to cook you an incredible meal from a fully stocked kitchen. I wonder if the […]
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The Economics of Tipping
I still occasionally get the guest who will say, “I can buy this wine for half this price at the store.â€Â Which is true, but it doesn’t come with a staff to serve it and a crew of chefs ready to cook you an incredible meal from a fully stocked kitchen. I wonder if the […]
The Great Debate (Introduction)
There are a number of topics about serving and restaurants that are open for debate. The opinions are generally split between those who have been in the industry and those who have not. It is very similar to the political process as it currently stands. Most people have chosen either the Server Party or the […]
Tipping On To Go Orders
Part of writing a blog about the restaurant industry and serving is fielding questions from friends. Every couple of weeks I will field a question from a facebook friend regarding tipping. I consider this fair since I do link to this blog fairly often on my facebook. Most of these are pretty easy. I have […]
Serving Sober
I am back from vacation and sitting down at my desk again. It feels nice to get back into my writing routine. It was an incredible trip. I was able to hang out with some great old friends, see an incredible show, and revisit my roots. I was also able to share a celebration of […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.