When I started my first job in Management year ago, a fellow manager told me this story on my first night. He had managed a restaurant a few years earlier with his best friend. He asked his best friend to close for him on a Saturday night so he could go on a hot date. […]
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What I Use
After my less than flattering review of Hot Schedules I feel like I need to say something nice. I am in general a pretty optimistic person. After sitting here and writing 2500 words on why I dislike Hot Schedules, I need to cleanse my pallet. I never intended for this to turn into “review week†[…]
Hot Schedules Reviewed: Part Two
Hot Schedules is coming. Its rapid growth has it on track to become the dominant scheduling system in restaurants. As a user for several months, I want to provide a frank and unbiased view of the system. These opinions are mine alone and in no way represent the company that I am employed by. They […]
Hot Schedules Reviewed: Part One
A few months ago the restaurant I work at (and who my opinions in no way represent) began using the Hot Schedules program for scheduling. For those of you not familiar with this system, it is a web based system for scheduling employees. It is experiencing incredibly rapid growth and is becoming more commonplace within […]
Set Schedules As A Manager
One of the most time consuming tasks a manager faces during the week is writing the server schedule. Hours can be spent digging up scraps of paper and consulting server availability just to get coverage for a particular shift.  This is followed by the inevitable complaints from people who work too little or too much. […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.