With the rise of social media, it has become increasingly common to see servers posting credit card receipts of guests, highlighting the tips they received. This includes not only the disappointing tips left by some guests but also the incredible gratuities left by celebrities and athletes. While the latter is often shared with the best […]
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SD WAN Technology
SD WAN technology supports quality of service policy and is what determines where dynamic path selection will steer traffic. It’s impossible for this technology to be faulted entirely for the global carrier fault; there are other root causes involved as well. But, it’s the nature of the technology that is what failed. SD WAN helps […]
Transitioning From A Restaurant Manager To A Restaurant Server
Transitioning from a restaurant manager to a restaurant server was one of the more surreal experiences of my career. I knew in advance it would take time to acclimate to my new role, but did not quite know what to expect. As a manager I felt that I was missing out on a great deal […]
Why Your Non-Slip Shoes Matter
I had a conversation last night with some former servers about the “serving lifestyle.â€Â  They fondly recalled sleeping until noon and closing down the late night bars.  Those are some of the more glamorous parts of being a server.  The part people don’t often fondly recall is being uninsured and any injury being catastrophic.  If you cannot work, you […]
My New Slip-Resistant Shoes
I make no secret of the fact that I will endorse fully products that I feel help me be more effective as a server. In the past I have written about my favorite wine key, money clip, and slip-resistant shoes. So when a fellow server on Twitter was asking for a recommendation on some great […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.